Troubleshooting
Tue, 10/21/2008 - 06:50 — tinb
Here you find some hints for troubleshooting.
USB module not recognized?
The IRTrans USB module needs a driver to be recognized by Mac OS X. Go to the IRTrans USB page to see how to install this driver.
Please refrain from looking for newer drivers on the Internet, because only the provided driver is tested for use with iRed2.
USB driver installed correctly?
To check whether the USB driver is installed correctly, please perform the following steps:
- Make sure the IRTrans USB module is connected
- Start System Profiler, either from the "About This Mac" panel, or from "/Applications/Utilities" folder
- Select "Extensions" in the left pane
- Wait for some seconds (takes about 15 secs. on my Mac mini Core Duo)
- Scroll the list of extensions down to "FTDIUSBSerialDriver"
- Check the version number listed. It should be 2.2.7, 2.2.14 or later, other versions are not tested nor recommended
- On Lion and/or 64-bit systems: The version 2.2.16 of the driver available from here.
This screenshot of System Profiler shows my configuration and where to find the version number of the installed FTDI-Driver:
